Privacy Policy

Privacy Policy

Thank You For Your Business

We Care About Your Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage. In addition to maintaining privacy and security controls over information you share with us, The Pin People, LLC strives to accurately process our customer’s orders,  answer questions and to provide outstanding customer service. During our normal business hours, our staff is available to answer any and all your questions about the products and services we offer.

Thank you for visiting our site. Please contact us should you have any questions about the operation of the site.

The Pin People
35 West Street, Suite 101
Spring Valley, New York 10977

(888)309-7467 (PINS)  – Toll Free

(508)749-6419 – Fax

Email Us: info@thepinpeople.com

Information Collection

If you visit our site, but do not place an order or do not use our Free Quote form:

* We do not collect any personal information about you.
* We do track Windows IIS Server Data/http data (such as IP address, browser type, referring web site address, domain name, access times, and which pages were accessed on the site)

This log data is collected in our server logs, so we can help diagnose problems with our web site, to monitor certain aspects of web queries, analyze trends, and to administer our Web site. This collected information is not linked to any personal information that you may provide when contacting us, or ordering from us.

If you contact us via E-mail, we ask for as a minimum:

* Your Name
* E-mail Address

We request this so that we may contact you; additional, opt-in, information may be given so as to describe your request.

If you place a request for a quotation via our on-line Free Quote form, we will request your:

* Name
* Telephone number
* E-mail address

Again, we request this so that we may contact you; additional, opt-in, information may be given so as to describe your request.

If you place an order, we will request your:

* Name
* Telephone number
* Billing address
* Shipping address, if different from billing address
* Payment information
* E-mail address

The Pin People,LLC does not collect any demographic information.

Information Usage

The personal information you provide us is used to:

* Verify details of your order
* Send order confirmations
* Reply to your questions
* Deliver your order to you
* Pay for your order
* Send receipts (via mail or fax)

Agents

We use outside credit card processing companies to bill you for goods and services, when paying via credit card. These companies do not retain, share or use personally identifiable information about you for any other purposes.

We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us.
Information Retention

Personal information is retained by a secure method. The information is retained indefinitely.
Information Control

You can control your personal information by sending The Pin People, LLC a request via postal mail. If we validate that you are the owner of the data, the information will be updated or deleted at your request.

We will not sell, give, share, or trade your personal information with anyone that is not part of The Pin People, LLC, except as disclosed within this privacy statement. Within the The Pin People, LLC information is used for the limited purposes stated in this privacy statement. Personal information will only be used for the stated purposes. We also do not allow other companies to offer our customer’s products or services, unless you opt-in to receive such notifications (such practice is currently not supported by The Pin People, LLC).

Information Access

We provide you with the means to access the following:

* You may obtain the status of your order via phone, fax or email
* Your personal information, as stated, and restricted, in Information Control sub-section, less the credit card details

You can request access to your information, less credit card details, by contacting us via telephone (1-88-309-7467).

The staff of The Pin People, LLC does not have access to your personal information, except at the time of order processing, or by the data base administrator via secure password access.
Information Security

We are committed to protecting the security of your personal information from loss, misuse or alteration. We use security technology and procedures to protect information from unauthorized access, use or disclosure. We store information on a secure server, with limited access, that is located in controlled facilities.

Our security policy and procedures for are reviewed monthly, and all of our staff is made aware of those security policies and procedures.
Information Protection for Children

The Pin People, LLC is a general audience site, and is not directed at children. We do not knowingly collect any personal information from children. We rate the site as a 100% child-safe.

Cookies

Visitors to our web site should be aware that non-personal information and data may be automatically collected by the The Pin People, LLC website through the use of “cookies”.

“Cookies” are small text files a Website can use to recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor’s system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. The Pin People, LLC uses “cookie” technology only to obtain non-personal information from its online visitors in order to improve visitors’ online experience and facilitate their visit within our site.

The cookie is retained for a period of time as described in the Information Retention sub-section of this privacy statement. If you have disabled cookies in your browser, you will still be able to view the content of our web site.

Cookies are not linked to your personal information.

No Web Beacons, or similar devices, are used on the site.

External Links

The Pin People, LLC site contains links to external web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Trademarks

Any trademark referenced on this site is the property of the individual trademark owner.
Certification

 

Enforcement

If you have questions regarding this statement, you should first contact The Pin People, LLC via phone, fax, email and/or postal mail; an acknowledgment reply normally is sent immediately, but please allow 2 business days for a reply to your specific inquiry. If you do not receive acknowledgment of your inquiry, or your inquiry has not been satisfactorily addressed not later then 30 days after it was made, you may log a complaint with one of the following:

* BBB

The Pin People, LLC enforces this privacy statement within the corporation.
Change Control

If we decide to change our policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

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Andrew Dale
Andrew Dale is a former United States Marine and former Police Officer in New York. He is now the CEO of The Pin People. The Pin People is largest distributor, designers and manufacturer of custom lapel pins in the United States. Located in New York, The Pin People has become the brand name for lapel pins.
Andrew Dale